NRR answers whether the installed base grows after expansion and churn. Pair it with GRR to separate expansion from retention quality.
NRR
Net Revenue Retention — ending ARR from a starting cohort including expansion, contraction, and churn.
Net Revenue Retention — ending ARR from a starting cohort including expansion, contraction, and churn.
NRR answers whether the installed base grows after expansion and churn. Pair it with GRR to separate expansion from retention quality.